Hydro One Customer Engagement Survey Welcome to Hydro One’s customer engagement survey! Before you begin, please verify your account information. Customers who complete the survey and want to be able to enter a draw to win a cash prize must provide a valid Hydro One account number and the first three characters of the postal code associated with the account.

Please click here if you do not receive an electricity bill from Hydro One or if you would like to complete the survey without verifying your account.

Sample of a Hydro One Bill

Please enter your Hydro One account number (example shown above in yellow):

Please click here if you would like to complete the survey without verifying your account.